Frequently Asked Questions
What are your products intended for?
All products sold by A to Z Peptides are supplied strictly for research and laboratory purposes only.
Products are not intended for human consumption, medical use, cosmetic application, veterinary use, or diagnostic procedures. Any use in this manner is at the discretion of the customer.
Do you provide third-party testing?
All of our products are COA Verified batches. Certificates are available on request from customers.
How quickly are orders dispatched?
Most orders are processed and dispatched within 1–2 working days.
Delivery times may vary depending on location and courier services.
Do you ship internationally?
We currently ship to selected regions. Shipping availability may vary depending on local regulations and courier restrictions.
Customers are responsible for ensuring products can legally be imported into their country.
Can I return my order?
Due to the nature of research products, returns are generally not accepted once dispatched.
If an item arrives damaged or incorrect, please contact us as soon as possible and we will review the issue.
How should products be stored?
Products should be stored appropriately according to standard laboratory handling procedures.
Improper handling or storage may affect product integrity.
Do you offer medical advice or usage guidance?
No.
Information provided on this website is for informational and educational purposes only and should not be interpreted as medical advice or treatment guidance.
A to Z Peptides does not provide instructions relating to personal use.
How can I contact support?
You can contact our team through the contact page or by emailing:
hello@atozpeptides.com
We aim to respond to enquiries as quickly as possible.